Confidentiality of Information
All personal information received about a customer is treated with
utmost confidentiality. No information is passed except to the group
companies or affiliated lenders. We may pass information about customers
to legal agencies in charges of fraud or misappropriation.
Storage of information
To ensure the confidentiality of the information, secure servers
and secure e-mail form may be utilized.
Right to check personal information
Customers have the right to check their personal information and
the uses to which it is being put to under the Data Protection Act
of1998. If there are any inaccuracies in the personal information
then they can get it corrected. Customers can also get copies of
the personal information.
Information sharing
We do not transfer the information related to a customer to any
company outside our fold. We do not give marketing companies any
access to the personal information for their marketing gimmicks.
Credit checksc
Since this is a monetary matter, we undertake a check of the credibility
of our customers. Licensed credit reference agencies like Experian
and Equifax may be contacted for undertaking a credit check.
Debt recovery
If the customer doesn’t make the repayment, then we shall,
after giving a notice of 28 days, inform the credit reference agencies.
They shall notify the customers name in the defaulters list. This
will have serious repercussions on ones credit history, thus disqualifying
from any loans or mortgages.
However a debt collection agency may be contacted to get back the
repayment.
Storage of communication
All communication exchanged with the customer will be recorded.
This can be utilized for any future proceedings.
A customer agrees to abide by our privacy policy if he fills up
the application form.
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